Free up your people to focus on what really matters by handing over
repetitive manual tasks to a highly efficient digital workforce
Robotic Process Automation (RPA) automates tasks and processes that are repetitive and mundane in nature. This eliminates human error, improves efficiency, works 24x7, freeing your valuable human assets to focus on things that matter most.
A digital workforce is a team of bots, expertly deployed in your organisation, specifically configured to take over repetitive processes. These bots will be “trained” to carry out tasks within a business process, just like an employee – but only faster, with greater accuracy and no down time.
A digital workforce will help your organisation enhance your process efficiency, effectiveness and save you money. This allows you to better engage your employees and free up time for people to focus on real value adding cognitive activity such as: engaging customers, making complex judgments and business critical decisions.
A digital workforce lowers cost by working 24x7, 365 days a year upwards of 5 times faster
Free up human resources to focus on higher cognitive and value adding activities
A digital worker can work as an assistant to a human or as a independent and autonomous worker
Digital workers, your bots, can leverage your existing systems without the need for any expensive bespoke configuration
Digital workers need well defined processes. This drives general process improvements and enables better business insights improved data capture and process performance monitoring driving low operational risks
Processes that are rules based and consistently applied
Manual and repetitive
Seasonal or round the clock working, issue and complaints handling etc.
Processes which require audit proof for regulatory compliance
Tasks involving multiple systems where validations are required at each synapse
Tasks involving many resources and multi-step processes or have manual calculations
At Centelli, we specialise in process design and optimisation. We have the experience to identify processes that are best suited for automation. Once identified, we will recruit, train, deploy and manage a digital workforce that will deliver tangible benefits. We will also help establish an operating model that will enable smooth communication between your digital and human workforce.
Book a free consultation with an RPA expert to discuss the future of your digital workforce.